14-Day Cooling-Off Period: You have the right to cancel your coaching session and request a full refund within 14 days of purchase, no questions asked. This is in line with the European Consumer Rights Directive.

After the Cooling-Off Period: If you decide to cancel after the 14-day cooling-off period, please contact us. While we may not be able to offer a full refund, we are committed to finding a fair solution, such as rescheduling your session or providing a partial refund, depending on the circumstances.

Missed Sessions: If you miss a scheduled coaching session without prior notice, we regret that we cannot offer a refund. However, we understand that life can be unpredictable. If you miss a session due to an emergency, please let us know, and we will do our best to reschedule at no extra cost.

Rescheduling Policy

Flexibility for You: We understand that your schedule can change. If you need to reschedule a coaching session, please notify us at least 24 hours in advance. We will do our best to accommodate your new preferred time without any additional charges.

Last-Minute Changes: For changes made less than 24 hours before the scheduled session, we will try our best to reschedule based on availability. However, we cannot guarantee availability on short notice.

After purchasing your package, you will commence your coaching journey within one week.

The coaching will be conducted online in one-on-one sessions via Zoom.

To ensure maximum benefit from this coaching, you are scheduled for two weekly sessions over the following two weeks from the start date.

This structure is designed to optimize your learning and growth, providing the best possible outcomes from our coaching program.